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Troubleshooting Guide: Xbox One S Power Cord Issues

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Learn how to troubleshoot power cord issues with Xbox One S.

description: an image of an xbox one s console with the power cord disconnected, showing the location of the power port and the power button.category: xbox

When your Xbox Series X or S won't turn on, you need to make sure it's getting power, that the firmware isn't corrupt, and check your power cord. In the case of the Xbox One S, many users have been surprised to find that the power brick is absent from the box. Yes, you heard it right! The new Xbox One S console no longer requires a separate power brick. However, this doesn't mean that power cord issues are completely eliminated. So, what should you do when your Xbox One S console won't turn on? Don't worry, we've got you covered.

Firstly, turn off and unplug the console. Press and hold the Power button on the front of your Xbox One several times. This can help discharge any residual power and potentially resolve minor power issues. If this doesn't work, try using a different power outlet or power strip to rule out any issues with the power source. Sometimes, a faulty power outlet can be the culprit.

If the console still won't turn on, it's time to inspect the power cord. Check for any visible damage or frayed wires. If there are any signs of damage, it's advisable to replace the power cord immediately. Using a damaged power cord can not only prevent your console from turning on but also pose a safety risk.

In case the power cord appears to be in good condition, try using it with a different Xbox One S console if possible. This can help determine if the issue lies with the power cord or the console itself. If the power cord works fine with another console, then the problem is likely with your Xbox One S. It's recommended to contact Xbox support or visit an authorized service center for further assistance.

On the other hand, if the power cord doesn't work with another console, it's time to replace it. You can purchase a new power cord from official Microsoft stores or reputable retailers. Make sure to choose a power cord specifically designed for the Xbox One S to ensure compatibility.

It's worth noting that power cord issues can also be caused by problems with the console's firmware. Keeping your console's firmware updated is essential to ensure optimal performance and compatibility. Check for any available firmware updates for your Xbox One S and install them if necessary. Firmware updates often include bug fixes and enhancements that can resolve power-related issues.

In conclusion, power cord issues can prevent your Xbox One S console from turning on. It's important to carefully inspect the power cord for any visible damage and replace it if necessary. Troubleshooting steps such as discharging residual power and testing the power cord with another console can help identify the source of the problem. Remember to keep your console's firmware updated to avoid any potential power-related issues. If all else fails, reach out to Xbox support or visit an authorized service center for professional assistance. Happy gaming!

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