Introduction
Like any other consoles, the Xbox Series X and Xbox Series S aren't without issues. Even after several years on the market giving Microsoft ample time to refine and improve their hardware, power cord issues can still arise. When your Xbox Series X or S won't turn on, you need to make sure it's getting power, that the firmware isn't corrupt, and check your power cord. In this troubleshooting guide, we will focus specifically on power cord issues with the Xbox One X and provide you with solutions to get your console back up and running.
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Check the Power Source
Before assuming your Xbox One X power cord is faulty, ensure that the power source is working properly. Plug another device into the same outlet to verify if it's functioning correctly.
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Inspect the Power Cord
Examine the power cord for any visible damage or frayed wires. If you notice any issues, it's essential to replace the power cord to avoid potential electrical hazards.
Replace the Power Cord
If you have determined that the power cord is the cause of the problem, you can purchase a replacement cord from an authorized retailer or directly from Microsoft. Make sure to use the correct power cord designed for the Xbox One X.
Check the Power Supply Unit
Inspect the power supply unit (PSU) for any signs of damage. If the PSU is faulty, it may need to be replaced. Contact Microsoft support for assistance in obtaining a replacement PSU.
Reset the Power Supply
Turn off and unplug the console. Press and hold the Power button on the front of your Xbox One several times. This action will discharge any residual power from the PSU, which may help resolve power-related issues.
Perform a System Reset
If the above steps didn't resolve the issue, try performing a system reset. This process will restore the console to its factory settings while keeping your games and apps intact. Go to the System Settings menu and select the "Reset Console" option.
Contact Microsoft Support
If all troubleshooting steps fail to resolve the power cord issue, it's recommended to contact Microsoft Support for further assistance. They can provide specialized guidance and help arrange repairs if needed.
Xbox One X Power Cord Keywords: Xbox Series X, Xbox Series S, power cord, troubleshooting, power supply unit, system reset, Microsoft Support.
Anonymous Image Description: An image showing an Xbox One X console with a power cord connected to it. The console is placed on a TV stand with a television screen in the background displaying a game.
Category: Xbox
