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How to Request a Refund on Steam: A Step-by-Step Guide

 
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Learn how to easily request a refund for Steam games.

description: an anonymous user browsing the steam support page, selecting a game for refund, and submitting a request with a mouse click. no personal information is visible in the screenshot.

When Valve started letting you play Steam games ahead of their release dates with its “Early Access” and “Advanced Access” programs, it opened up a new world of gaming possibilities. However, sometimes you may purchase a game and realize it's not what you expected. In such cases, knowing how to request a refund can be very helpful.

If you bought a game on Steam but don't want it, this guide will tell you how to get a refund. First, log in to your Steam account and go to the Support page. Click Support > Purchases > View complete purchasing history > I would like a refund > Submit request. Requests made within 14 days of purchase and with less than 2 hours of playtime are usually approved.

Valve has closed a loophole in its refund policy that let users play many hours of a game before its official release and still get their money back. Now, all playtime, including pre-release, is taken into account when requesting a refund.

Unhappy with a game like Helldivers 2? Here's how to request a refund for Helldivers 2 on Steam and PlayStation and get your money back. Follow the same steps mentioned above to submit your refund request.

If you're looking to refund a game on Xbox, such as Dragon's Dogma 2, simply go to the Xbox support page and select the 'Request availability' tab. Check the box next to the game you wish to refund and follow the instructions provided.

Valve has updated its refund policy for early and advanced access games on Steam, so it's important to monitor your playtime before requesting a refund. Be sure to check the game's release date and your total playtime to ensure your refund request is valid.

The good news is that Valve's not actually changing those rules, it's just getting a tweak to take into account all time played including before the game's official release. This ensures fair play for all users requesting refunds.

In conclusion, knowing how to request a refund on Steam can save you money and ensure you're satisfied with your gaming experience. By following the simple steps outlined in this guide, you can easily request a refund for any game you're not happy with. Remember to check the game's release date and your playtime before submitting a refund request to increase your chances of approval.

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steamrefundrequestgamepurchaseearly accessplaytimepolicyguidexboxplaystation
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